Nadiyno.org is the first national public cyber security helpline of its kind – built to answer Ukrainians’ digital security questions, whatever they may be. A team of operators services the helpline taking requests sent over email, Telegram, WhatsApp and Signal. A database of solutions to many digital problems already numbers over a hundred articles to and is continuously growing with additions fed by frequently asked questions to the helpline.
This project is lead in partnership with Internews Ukraine, and builds on our previous efforts of a Ukrainian digital security school – DSS380. It is currently funded by Global Affairs Canada. The helpline has already resolved hundreds of cases and is looking to ramp up operations in 2023.
Some media about the project: