Archives for 12 Apr,2013

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Protecting Your WordPress Website

Hosted behind the Deflect network, eQPress is designed to prevent your site from getting attacked or hacked. Security is best practiced as a series of countermeasures against known vulnerabilities or threats. We provide the essential underlying protective layers and the rest is up to you. There is no protection against a weak password, so…

The single most effective way to keep your WordPress website secure is to use strong passphrases. Use a password manager such as KeePassX, so you don’t need to remember those crazy long passwords. Alternatively, you can use your brower’s built in password manager (but keep in mind that if you don’t use a Master Password to protect it, all your passwords will be visible to anybody who may access your computer). To generate a long and random passphrase that is secure enough, you can use KeePassX itself or just click here to have 5 passwords generated automagically.

eQPress Console plugin provides a feature to put your site into lockdown mode, which makes all files and directories unwritable by the web server.

If you want to check your website for known malware, blacklisting status, website errors, and out-of-date software, you can use one of these third-party scanners:

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Debugging the Dreaded “White Screen of Death”

If you are here because you recently installed a plugin, then take a look at this flow chart.

Both PHP errors and database errors can manifest as a white screen, a blank screen with no information, commonly known in the WordPress community as the WordPress White Screen of Death (WSOD).  Here are some basic steps you can follow to begin debugging this problem if it’s not been caused by a new plugin that you’ve just installed:

  1. SFTP to your document root (contact us through the Dashboard or send us an email if you’ve lost your SFTP credentials).
  2. Change into the wordpress directory.
  3. View or download the php-errors.log file.
  4. Take a look at the last few lines of the error log to determine the cause of the white screen.

You might see a very specific PHP error which will provide a line number in the file that’s causing the problem. At this point you can:

  1. Download the file that’s causing the problem.
  2. Go to the line that was listed in the error log.
  3. Fix the issue.
  4. Upload the file back to the server.
  5. Test your website.

If the white screen does not go away, repeat all of the steps above. Sometimes there could be more than one error.

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