Archives for 10 Apr,2013

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How often is my site backed up?

Backup are important so we take a multi-layered approach. The first is an enterprise level solution which encrypts all data and transfers the archives to Amazons S3. We retain 30 daily backups, and 15 weekly backups which will allow you to restore from archives that are up to 3 months old.

The next layer of backups is done at the virtual machine level. We take full image snapshots every night which includes all website data. The 3rd layer is live replication. That’s happening in real time at the database level and on a regularly scheduled basis for files.

In the event of a catastrophic failure it’s possible that you could lose some recently uploaded files. Your content will be replicated immediately so any blog posts or pages you create would not be affected by a server failure unless you were in the middle of creating it when the failure happened.

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When will my WordPress core get updated?

WordPress periodically releases maintenance updates. These are typically for significant bug fixes or security issues. Since these upgrades might have security implications, and because WordPress’s popularity makes it susceptible to an exploit being quickly released, we attempt to apply these upgrades as quickly as possible.

Here’s what the different versions look like:

  • Major release: 4.1
  • Maintenance and/or security release: 4.1.1

Our goal is to upgrade all websites within 6 hours of when a version addressing security issues is made publicly available. All sites will be upgraded no later than 24 hours from the time when the official announcement is made on the WordPress Project’s News blog.

Major releases provided by WordPress can significantly affect its compatibility with plugins and themes. Typically there are no security patches applied therefore the urgency to upgrade is lower. We will provide guidance via our announce mailing list of how the upgrades will eventually be applied to all websites hosted on the platform.

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